Support
Everything you need to know to get start with Brandkey. If you face any issues, please contact support.
What happens when I run out of requests per month?
Your plan includes a monthly request allowance.
If you need more requests, please contact our
support team to discuss a larger package.
My response didn't contain meta information?
Some websites do not provide complete metadata.
Brandkey returns the information available
for the URL being requested.
My response didn't contain social data?
Social information may not be available for
every website. If the website does not provide
discoverable social profiles, some fields
may be empty.
Why are my response times are over 2000ms?
Response times can vary depending on the
website being queried and the amount of
information that needs to be retrieved.
I need to get in touch with you, how do I contact you?
Please contact the Brandkey support team
using the contact details provided on
our website.